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In Trust in Water polling data, a strong majority of customers recognize the strengths of private, regulated water and wastewater providers.

When asked what matters most in tap water, customers are remarkably consistent. Learn more!

Leveraging Professional Utility Expertise from a Private, Regulated Water Provider to Solve Persistent Community Water Woes

Communities depend on water and wastewater systems every day—for public health, economic vitality, and quality of life. New insights from a nationwide Water Issues Survey reveal a clear and consistent message: customers care most about outcomes, not utility ownership models.

Private, regulated water providers are committed to protecting public health, including supporting efforts to reduce Legionnaires’ disease. Our work is grounded in decades of experience and governed by the rigorous standards of the Safe Drinking Water Act.

Local leaders sought a sustainable solution as infrastructure demands outpaced available resources.

For communities like Alton and Godfrey, transferring ownership to a private, regulated water and wastewater services provider through acquisition provided a sustainable path forward delivering the technical expertise, regulatory oversight and long‑term investment needed to protect the environment and ensure reliable service.

Partnering with a private, regulated water provider has helped communities like Ironton and Garden City stabilize operations, modernize critical infrastructure and rebuild trust in the safety and reliability of essential water and wastewater services.

How a Small Town Found Stability Through Partnership with a Private, Regulated Water Provider

State Revolving Fund (SRF) programs are the nation’s largest sources of low‑cost financing for water and wastewater infrastructure, but investments in these programs only achieve maximum public health impact when all community water systems—public and private—can participate.