Resource library
Learn more about private, regulated water and wastewater providers and read the latest news and report from our industry.

JD Power Tap Water Report
Private water and wastewater providers often score higher on overall customer satisfaction in their region, according
to JD Power.
Latest Resources
Granite City: A Wastewater Partnership Built for Long-Term Community Value
For more than 130 years, Granite City has received safe, clean, reliable water from a trusted private, regulated water and wastewater provider. Building on…
Transforming Small Water Systems: How Private, Regulated Providers are Helping Small Systems Build a More Sustainable Future
Safe, clean and reliable water and wastewater service is essential to public health, economic growth and vitality, and community well-being. Yet across the country,…
A Legacy of Service: The Origins of Private, Regulated Water Service Providers in America
As the early infrastructure pioneers of modern regulated water and wastewater utilities, private water and wastewater providers have helped communities over generations to achieve…
How Private, Regulated Wastewater Providers Are Transforming Communities
Wastewater infrastructure operates largely out of sight—but when systems fail, the consequences are immediate and measurable: untreated discharges, regulatory violations, degraded waterways, and risks…
Popular Resources
Restoring Trust: Strengthening Small Communities in Missouri Through Sustainable Water Partnerships
Partnering with a private, regulated water provider has helped communities like Ironton and Garden City stabilize operations, modernize critical infrastructure and rebuild trust in…
Why Permanent Funding for LIHWAP Matters for Communities: Closing the Water Affordability Gap
Learn more about the Low‑Income Household Water Assistance Program (LIHWAP). The first‑ever federal water/wastewater bill assistance program, funded at $1.138B (Consolidated Appropriations Act of…
East Dunkard Water Authority Case Study
Provider water provider stabilizes water service for 1,600 customers in Greene County, PA
Water Rates 101
How are water rates determined? To provide some much-needed clarity on an often murky topic, here are six key facts.




