Resource library
Learn more about private, regulated water and wastewater providers and read the latest news and report from our industry.
JD Power Tap Water Report
Private water and wastewater providers often score higher on overall customer satisfaction in their region, according
to JD Power.
Latest Resources
York, PA: A Partnership for Long-Term Stability and Infrastructure Renewal
Maintaining reliable service in York required a new approach that provided the investment, expertise and long-term stability needed to strengthen this crucialsystem.
Coatesville, PA: Building Long-Term Community Stability Through Water and Wastewater Partnership
Over 25 years of ownership, a private, regulated provider invested over $77 million to improve service quality and return Coatesville's water and wastewater systems…
Scranton: From Chronic Violations to Sustained Environmental Compliance
In Scranton, Pennsylvania, a municipal wastewater system faced long-standing regulatory, operational and financial challenges that required a sustainable path forward. A private, regulated provider…
Popular Resources
Restoring Trust: Strengthening Small Communities in Missouri Through Sustainable Water Partnerships
Partnering with a private, regulated water provider has helped communities like Ironton and Garden City stabilize operations, modernize critical infrastructure and rebuild trust in…
Why Permanent Funding for LIHWAP Matters for Communities: Closing the Water Affordability Gap
Learn more about the Low‑Income Household Water Assistance Program (LIHWAP). The first‑ever federal water/wastewater bill assistance program, funded at $1.138B (Consolidated Appropriations Act of…
East Dunkard Water Authority Case Study
Provider water provider stabilizes water service for 1,600 customers in Greene County, PA
Water Rates 101
How are water rates determined? To provide some much-needed clarity on an often murky topic, here are six key facts.
