Resource library
Learn more about private, regulated water and wastewater providers and read the latest news and report from our industry.
JD Power Tap Water Report
Private water and wastewater providers often score higher on overall customer satisfaction in their region, according
to JD Power.
Latest Resources
Trust in Water Highlights Wastewater Funding Gap During National Preparedness Month
West Orange, N.J. (September 10, 2026) – As communities across the United States recognize National Preparedness Month, Trust in Water is highlighting a funding…
Scranton: From Chronic Violations to Sustained Environmental Compliance
In Scranton, Pennsylvania, a municipal wastewater system faced long-standing regulatory, operational and financial challenges that required a sustainable path forward. A private, regulated provider…
Investing in a Stronger Future in Virginia
Across Virginia, communities are facing many of the same challenges confronting water systems nationwide: aging infrastructure, increasing regulatory requirements, workforce pressures, and growing capital…
Trust in Water Highlights Wastewater Solutions During National Water Quality Month and World Water Week
West Orange, N.J. (August 28, 2026) – As communities across the United States recognize National Water Quality Month and water leaders worldwide convene for…
Popular Resources
Restoring Trust: Strengthening Small Communities in Missouri Through Sustainable Water Partnerships
Partnering with a private, regulated water provider has helped communities like Ironton and Garden City stabilize operations, modernize critical infrastructure and rebuild trust in…
Why Permanent Funding for LIHWAP Matters for Communities: Closing the Water Affordability Gap
Learn more about the Low‑Income Household Water Assistance Program (LIHWAP). The first‑ever federal water/wastewater bill assistance program, funded at $1.138B (Consolidated Appropriations Act of…
East Dunkard Water Authority Case Study
Provider water provider stabilizes water service for 1,600 customers in Greene County, PA
Water Rates 101
How are water rates determined? To provide some much-needed clarity on an often murky topic, here are six key facts.
