Resource library
Learn more about private, regulated water and wastewater providers and read the latest news and report from our industry.
JD Power Tap Water Report
Private water and wastewater providers often score higher on overall customer satisfaction in their region, according
to JD Power.
Latest Resources
How Private, Regulated Wastewater Providers Are Transforming Communities
Wastewater infrastructure operates largely out of sight—but when systems fail, the consequences are immediate and measurable: untreated discharges, regulatory violations, degraded waterways, and risks…
Restoring Trust: Delivering Solutions to Distressed Water Systems in West Virginia
Across West Virginia, communities are facing increasing pressure to maintain safe, reliable water service as aging infrastructure, limited resources and rising regulatory expectations strain…
City of Eureka Case Study
Leveraging Professional Utility Expertise from a Private, Regulated Water Provider to Solve Persistent Community Water Woes
Trust in Water: What the Data Tells Us
Communities depend on water and wastewater systems every day—for public health, economic vitality, and quality of life. New insights from a nationwide Water Issues…
Popular Resources
Restoring Trust: Strengthening Small Communities in Missouri Through Sustainable Water Partnerships
Partnering with a private, regulated water provider has helped communities like Ironton and Garden City stabilize operations, modernize critical infrastructure and rebuild trust in…
Why Permanent Funding for LIHWAP Matters for Communities: Closing the Water Affordability Gap
Learn more about the Low‑Income Household Water Assistance Program (LIHWAP). The first‑ever federal water/wastewater bill assistance program, funded at $1.138B (Consolidated Appropriations Act of…
East Dunkard Water Authority Case Study
Provider water provider stabilizes water service for 1,600 customers in Greene County, PA
Water Rates 101
How are water rates determined? To provide some much-needed clarity on an often murky topic, here are six key facts.
